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Commercial Group is the largest, independently owned office services company in the UK distributing over 20,000 lines of stationery and office equipment to over 2,500 customers every week.
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Established in 1990 the award-winning Commercial Group has grown from a family affair into one of the most dynamic and successful independent office services and procurement companies in the UK serving customers that include FTSE 100 companies.
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The challenge
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With an impressive list of corporate clients Commercial needed to ensure that they were providing them with the same high quality service online as they did off line. With a sector leading approach to delivering the best products in the most cost effective and sustainable manner an online solution was required that utilised the very latest technology, had advanced features and provided the highest levels of reliability and convenience. With 20 years experience and having used several different e-commerce solutions Commercial now needed a solution that would allow them to lead the way in ecommerce and provide flexibility for them to customise and adapt the solution to rapidly respond to new client requirements and maintain a competitive advantage. In 2009 Commercial began looking for a suitable upgrade path that would meet their current and future requirements and give their customers a highly efficient and pleasurable online experience.
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The solution
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With a powerful and proven B2B Ecommerce platform, excellent understanding of the industry and the ability to bespoke the solution to accommodate all of Commercial’s specific business processes it was determined the Netalogue platform was the perfect solution. In addition to integrating some of Commercials specific value added service offerings into the ecommerce environment the solution also integrated with the e-procurement systems of many key accounts to deliver further savings and convenience to clients.
Through Netalogue’s process of continual product development and Commercial’s pioneering approach to office supplies the solution is continuing to lead the way in office supplies and deliver maximum advantage to the company and its clients.
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Solution
Benefits
Netalogue™ Ecommerce Platform solution
Complex client account structure support
Hosted multi-level e-procurement features
Full print management integration
Back office integration
Customer specific user interface setups
Powerful customer specific catalogue setup
Comprehensive reserved stock management and
replenishment features
Punchout support
High performance dedicated hosting
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Sector leading online customer experience and
convenience
Streamlined business processes
Company cost savings through improved contract
and process management controls
Capability to bespoke solution to meet any specific
client requirements
Competitive advantage through delivering
enhanced cost savings to clients
Real time supplier and own warehouse stock
checking
Fast and extremely high availability solution
Full content management control
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If you are interested in the Netalogue™ B2B ecommerce platform call us now on 0845 222 0350 or click here and we will offer sensible advice on how we can assist you achieve your objectives on-time and on-budget.
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