Direct to Customer Services

There are a growing number of internet retailers that request you ship your products direct to their customer, you can allow your B2B customer to select a drop ship option at the checkout for direct shipment to their end customer. This is a very efficient way of assisting your customers and overall service satisfaction. The packaging details will also reflect your customers paperwork without any additional work from them.

Direct to Customer Services

There are a growing number of internet retailers that request you ship your products direct to their customer, you can allow your B2B customer to select a drop ship option at the checkout for direct shipment to their end customer. This is a very efficient way of assisting your customers and overall service satisfaction. The packaging details will also reflect your customers paperwork without any additional work from them.

Multi-Lingual

With B2B companies selling online to customers in many different countries, time zones and languages it can be a competitive advantage to have your products and information available in multiple languages. This can dramatically expand your reach and secure greater sales volumes. Having multi lingual options appear online demonstrates that the business is capable of working and dealing with international markets. Overall this is one of the most effective methods of reaching more customers in a cost efficient manner.

Multi-Lingual

With B2B companies selling online to customers in many different countries, time zones and languages it can be a competitive advantage to have your products and information available in multiple languages. This can dramatically expand your reach and secure greater sales volumes. Having multi lingual options appear online demonstrates that the business is capable of working and dealing with international markets. Overall this is one of the most effective methods of reaching more customers in a cost efficient manner.

Complex Carriage Handling

Calculating delivery charges and applicability of different services based on the customer’s order can be complex. Netalogue accommodates a wide range of options which are flexible and specifiable by login, customer location, items in the order, weight, volume, difficult to handle items, item specific surcharges, insurance and many other parameters.

Complex Carriage Handling

Calculating delivery charges and applicability of different services based on the customer’s order can be complex. Netalogue accommodates a wide range of options which are flexible and specifiable by login, customer location, items in the order, weight, volume, difficult to handle items, item specific surcharges, insurance and many other parameters.

Back Order Management

Some of the products you sell may be out of stock or ordered as and when they are required, the delivery date of these items can be key for your customers and they may require daily updates on the ETA. With Netalogue’s comprehensive back order functionality customers can clearly see the delivery status and ETA of all items they are waiting on and you can determine whether the customer can edit their backorders in line with changes to their requirements. All of this can be achieved by the customer without having to phone you to check the status and the customer can also choose to receive an automated back order report on a specified schedule.

Back Order Management

Some of the products you sell may be out of stock or ordered as and when they are required, the delivery date of these items can be key for your customers and they may require daily updates on the ETA. With Netalogue’s comprehensive back order functionality customers can clearly see the delivery status and ETA of all items they are waiting on and you can determine whether the customer can edit their backorders in line with changes to their requirements. All of this can be achieved by the customer without having to phone you to check the status and the customer can also choose to receive an automated back order report on a specified schedule.

Order Tracking

Order tracking offers instant tangible benefits as customers appreciate knowing where their goods are and how long it will take to reach them. Not only does it show you to be transparent, trustworthy and professional but customers are likely to manage their accounts online and this encourages repeat orders whilst reducing internal overheads.

Order Tracking

Order tracking offers instant tangible benefits as customers appreciate knowing where their goods are and how long it will take to reach them. Not only does it show you to be transparent, trustworthy and professional but customers are likely to manage their accounts online and this encourages repeat orders whilst reducing internal overheads.

Find Out Why Netalogue Is the Best B2B Ecommerce Solution for Your Business

If we sound like a good fit for your organisation and you would like to discuss your ecommerce requirements please call or email us to speak to an expert.